Terms & Conditions

Welcome to the Smooth Plumbing website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions, which govern your use of our site. Please read these terms carefully, as they constitute a legally binding agreement between you and Smooth Plumbing. If you do not agree with any part of these terms, please do not use the website.

General Use

The information provided on this website is for general informational purposes only. While we strive to keep content accurate and current, Smooth Plumbing makes no guarantees regarding the accuracy, completeness, or reliability of any content on the site. Any reliance on such information is at your own risk.

Services

Smooth Plumbing provides professional plumbing services subject to availability. We reserve the right to modify or discontinue any services at any time without prior notice. Services may be governed by additional terms and conditions, which will be made available during the service booking process.

Intellectual Property

All content on this website—including but not limited to text, graphics, images, logos, and designs—is the property of Smooth Plumbing and is protected under applicable intellectual property laws. Any unauthorized use, reproduction, or distribution of this content without written permission is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, Smooth Plumbing shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the website. This includes but is not limited to damages for loss of profits, data, or other intangible losses.

Email and SMS Campaigns

By providing your email address and/or phone number, you consent to receive communications from Smooth Plumbing, including marketing emails and SMS messages. These messages may include promotions, service updates, and special offers.

Consent

We only send marketing communications to individuals who have given clear, express consent by providing their contact details.

Content

All marketing messages from Smooth Plumbing will clearly identify us as the sender and state the purpose of the message. Promotional content will be labeled accordingly.

Opt-Out

You may unsubscribe from marketing communications at any time. Emails will contain an unsubscribe link, and SMS recipients may opt out by replying with a designated keyword, such as “STOP.”

Compliance

Smooth Plumbing complies with all applicable laws related to digital communications, including the CAN-SPAM Act for emails and the Telephone Consumer Protection Act (TCPA) for text messages.

Opt-In Language for Customers

Smooth Plumbing collects verbal opt-ins from customers who wish to receive SMS notifications such as billing alerts, appointment confirmations, dispatch updates, and feedback surveys. Customers may opt in during a phone call or in-person visit. During registration, customers will be informed about potential message and data rates, the option to reply HELP for assistance or STOP to opt out, and the assurance that their contact details will not be shared with third parties for marketing purposes.

Opt-In Text at Sign-Up

By submitting a form and signing up for text messages, you consent to receive communications from Smooth Plumbing at the number provided, including messages sent via auto-dialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary. You may unsubscribe at any time by replying STOP or using the unsubscribe link where available. For assistance, reply HELP. Your information will not be shared with third parties for marketing use.

Privacy Policy

Your privacy matters to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms outlined in that policy.

Third-Party Links

This website may include links to third-party websites for your convenience. We do not control or endorse these sites and are not responsible for their content, privacy practices, or terms of use. We encourage you to review their terms and privacy policies.

Changes to These Terms

Smooth Plumbing reserves the right to modify or update these Terms of Service at any time without notice. Continued use of the site after changes are posted constitutes your acceptance of those changes. Please review this page periodically to stay informed.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Virginia, without regard to its conflict of law principles. Any legal disputes will be resolved in the courts located in Stafford, VA.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Smooth Plumbing
📧 info@smoothplumbing.com
📞 703-643-4128
📍 Stafford, VA