Terms & Conditions

Terms of Service

Welcome to the Smooth Plumbing Website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions, which govern your use of our site. Please read these terms carefully before using the site, as they constitute a legally binding agreement between you and Smooth Plumbing. If you do not agree to these terms, you should not use the site.

General Use

The information provided on this website is for general informational purposes only. While we strive to ensure that the content is accurate and up to date, Smooth Plumbing makes no warranties or guarantees regarding the accuracy, completeness, or reliability of any information on the site. Any reliance on such information is at your own risk.

1. Services

Smooth Plumbing offers plumbing services that are subject to availability. We reserve the right to modify or discontinue any service without prior notice. All services are governed by separate terms and conditions, which will be provided at the time of booking.

2. Intellectual Property

All content on this website, including but not limited to text, images, logos, and designs, is the property of Smooth Plumbing and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content without prior written consent from Smooth Plumbing is strictly prohibited.

3. Limitation of Liability

To the fullest extent permitted by law, Smooth Plumbing will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use our website, including but not limited to damages for loss of profits, data, or other intangible losses.

4. Email and SMS Campaigns

By providing your email address and/or phone number, you consent to receive communications from Smooth Plumbing, including promotional emails and SMS messages. These communications may include special offers, updates, or other marketing information.

Consent: We only send marketing emails and SMS messages to individuals who have explicitly opted in by providing their contact information and giving consent to receive such communications.
Content: All emails and SMS messages from Smooth Plumbing will clearly identify us as the sender and provide a brief description of the message’s purpose. Promotional messages will be clearly marked as advertisements.
Opt-Out: All marketing communications will include an easy-to-find opt-out or unsubscribe link. For SMS messages, users can reply with a designated opt-out keyword, such as “STOP.”
Compliance: Smooth Plumbing complies with all applicable laws and regulations governing email and SMS marketing, including the CAN-SPAM Act for emails and the Telephone Consumer Protection Act (TCPA) for SMS messages.

5. Opt-In Language for Customers

Smooth Plumbing will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.

6. Opt-In Text at Sign-Up

By submitting this form and signing up for texts, you consent to receive messages from Smooth Plumbing at the provided number, including messages sent via auto-dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). For help, reply HELP. Information will not be shared with third parties for marketing or promotional purposes.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy, which can be accessed here LINK

8. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Smooth Plumbing. We are not responsible for the content or practices of these third-party sites. We encourage you to review their terms and policies before using their services.

9. Changes to Terms

Smooth Plumbing reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes. We recommend reviewing these terms regularly to stay informed.

10. Governing Law

These Terms of Service are governed by and constructed in accordance with the laws of Virginia, without regard to its conflict of law principles. Any disputes arising under these terms will be resolved in the courts located in Stafford, VA.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Phone: 703-854-9313
Email: hello@smoothplumbing.com

By using this website, you acknowledge that you have read and agree to these terms. Thank you for choosing Smooth Plumbing

Call Now!